Overview
Warp 9 Computers Desktop Support acts as the primary point of contact for computer related problems - providing diagnostic, remedial, and referral services as appropriate; installation and configuration of software; small project work; limited database management support; delivery of new software technology; and facilitation of other computer related services as required without the need to take your computer into a computer service center.
Our Desktop Support offers a variety and helpful services to end users. Desktop Support is available 24 hours a day, 7 days a week by appointments only. Desktop Support covers hardware and software troubleshooting on the Windows, and Macintosh platforms.
Our technicians are very knowledgeable in their respective fields.
To receive assistance from the Desktop Support Group, we encourage you to first contact the Help desk by Contacting Us with times you will be available for us to connect remotely to your computer. We will then have you download a file for us to connect to your computer.
Desktop Support
Desktop Support is a critical support function for every company. As companies embrace technology, their users rely on their systems to perform their daily tasks. Warp 9 Computers provides a reliable and cost-effective solution for any size company to address the technical support needs of their end-users. Our team of certified consultants are experienced and trained in every area of desktop troubleshooting and problem resolution. We are available on-call to address all of your technical support needs.
Warp 9 Computers specialize in supporting hardware and softwareof all kinds. We realize that every company's environment is different, and each user's needs are unique. Warp 9 Computers does not just provide technical support to the users and their computers we become a part of the company. We learn as much as we can about your proprietary software applications, custom configurations as well as whatyour priorities are in terms of technical support. We focus on what is mission critical and work from there. We provide technical support for all of your desktops, laptops, printers, handheld devices and anything else that you rely on to do your job. We focus on your technology so you can focus on your business.
Remote Desktop Support
This is where Warp 9 Computers will remote into your computers and perform maintenance on your system with out having them come out to your place. You can be located anywhere and we will support and maintain you computers as needed via the internet. |